What You Need To Know About The Neck And Shoulder Massager’s Warranty

There are so many reasons why you need a heated neck massager, just in case you do not have it yet, it is time that you save up and buy yourself one. Although this is not the cheapest investment, there are so many reasons why you need to secure yourself with one.

Warranty is very important to consider when buying any electronic device, as there are some instances that it gets broken, not because you did something wrong, but because of how it was manufactured.

Moving on, just in case you are buying a neck and shoulder massage, here are some information about warranty you need to consider:

Inclusions and exclusions

What is included in the warranty? Make sure that you know what is included and not included on the warranty. Here are some of the inclusions and exclusions you need to consider when talking about warranty:

– Parts replacement

– Repair cost

– Sending and receiving of the massager for repair

You have to make sure that you know what is included and what is excluded in the warranty agreement.

Date coverage

Date coverage is also very important to know when discussing warranty. You do not want to end up disappointed because you end up claiming a warranty that is beyond its coverage date. Make sure that you know the coverage date of the warranty, do you know when you can claim warranty without issues.

Participation fees

You may also want to know about the participation fees. Do you need to pay for shipping when the item will be picked up to where you are located? Do you need to pay a part of the parts and service?

Good, if the warranty covers 100% of the expense, but what if it won’t? There is actually nothing wrong if they ask for a participation fee, just make sure you are aware of it so you will be prepared.

Additional fees for extended warranty

Extending the warranty for another year or so is a good idea, and in case you want it, asking how much will it cost to get it is a good idea. Sometimes, the coverage included on the standard warranty is not enough to give you comfort and security, hence, extending it for a longer time is something you need to consider. Ask how much it will cost you, and assess whether the value of the extension is worthy of the possible benefits you can get or not.

Reasons for disqualifications

You may also want to know the possible reasons why you might get disqualified in claiming the warranty. For sure, you do not want to end up getting disqualified just because of a simple mistake, like removing the warranty sticker placed anywhere on the device.

Process of warranty claims

How long does it take for your warranty claims to be granted? What do you need to do in order to claim warranty? Do you need to bring it to one of their authorized service centers, send it through mail or courier, etc? 


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